Shipping policy

Refund & Return Policy — Raising Seasons

Last updated: [DATE]

Digital Products

All digital guides, eBooks, checklists, and printables sold by Raising Seasons are delivered instantly upon purchase. Because of this instant digital delivery, all sales of digital products are final. We do not offer refunds, exchanges, or cancellations on digital purchases, except where required by law.

If you experience a technical issue with your download (a corrupted file, a broken download link, or you did not receive your purchase), contact us at RaisingSeasons@gmail.com within 30 days of purchase and we will resolve the issue by providing a working copy of your file. This is a delivery fix, not a refund, and does not apply to a change of mind or dissatisfaction with the content.

Paperback Books

Paperback editions of our guides may be returned within 14 days of the delivery date for a full refund.

To be eligible for a return:

  • The book must be unused and in the same condition you received it, in its original packaging where possible
  • Contact us at RaisingSeasons@gmail.com to request a return before sending anything back
  • We'll provide return instructions, including the return address

Return process and timeline:

  1. Email RaisingSeasons@gmail.com with your order number and the reason for your return
  2. We'll respond within 2 business days with return instructions
  3. Once we receive and inspect the returned book, we'll notify you of the approval status
  4. Approved refunds are issued to your original payment method within 5–7 business days

Return shipping: Customers are responsible for return shipping costs.

Damaged or defective books: If your paperback arrives damaged or defective, contact us at RaisingSeasons@gmail.com within 14 days of delivery with a photo of the damage. We'll send a replacement or issue a full refund at no cost to you — this doesn't require you to return the damaged item unless we ask you to.

Shipping Policy (Paperback Books Only)

  • Orders ship within 24 hours of purchase
  • Shipping costs are calculated at checkout based on destination and order weight
  • Once shipped, you'll receive a tracking number by email

Digital products require no shipping and are available for download immediately after checkout.

Contact Us

Questions about a refund, return, or order? Reach us at:

Email: RaisingSeasons@gmail.com Response time: We aim to respond within 2 business days.

This policy applies to purchases made directly through the Raising Seasons website. If you purchased through a third-party retailer, please refer to that retailer's return policy.